Account Registration Policy

Preston Cycles - Account Registration Policy

At Preston Cycles, we value the privacy and security of your personal information. By creating an account on our website, you agree to the following terms and conditions related to account registration and usage. Please read this policy carefully before registering for an account.

1. Purpose of Account Registration

Account registration provides a faster, more personalized shopping experience. By creating an account, you will be able to:

Easily track your order history and status.
Save your shipping and payment details for faster checkouts.
Manage your preferences and subscription settings.
Receive special offers, promotions, and updates about new products.

2. Eligibility for Account Creation

To register an account with Preston Cycles, you must meet the following criteria:

You must be at least 18 years old or have the consent of a parent or guardian to create an account.
You must be a legal resident of the United Kingdom or another country where our products can be delivered.
You must provide accurate, complete, and up-to-date information during the registration process.

Preston Cycles reserves the right to reject any registration or suspend any accounts at its sole discretion, especially if we find that the information provided is false, incomplete, or fraudulent.

3. Account Creation

3.1. Required Information

To create an account, you will be asked to provide the following personal details:

Full Name
Email Address
Password (which must meet our security requirements)
Shipping Address
Billing Address (if different from the shipping address)
Phone Number (optional, but recommended for shipping and customer support)

You must ensure that all information provided is accurate and up-to-date. If any information changes, you are responsible for updating your account details to reflect the current information.

3.2. Password Protection

You are responsible for maintaining the confidentiality of your account login credentials, including your password. You agree not to share your login details with anyone. Preston Cycles is not responsible for any unauthorized access to your account due to your failure to keep your login credentials secure.

If you believe your account has been compromised or someone has gained unauthorized access to your account, please contact us immediately at prestoncycles@gmail.com.

4. Account Security

We take the security of your account seriously. To help protect your account:

Your password should be unique and difficult to guess.
We recommend using a mix of uppercase letters, lowercase letters, numbers, and special characters for your password.
Always log out of your account when you finish using the website, especially if you’re using a shared or public device.

We use SSL (Secure Socket Layer) encryption to protect sensitive data like passwords and payment details during the transaction process. However, you are also responsible for maintaining the security of your device.

5. Account Responsibilities

5.1. Account Usage

By creating an account, you agree to use your account only for lawful purposes and in accordance with our Terms & Conditions. You must not:

Use your account for any illegal activity or to violate the rights of others.
Attempt to disrupt, harm, or access other accounts or information on the website without authorization.

5.2. Account Sharing

You may not share your account with others or permit others to access your account without your explicit consent. If you do share your account details, you are still responsible for all activities that occur under your account.

6. Account Termination or Suspension

Preston Cycles reserves the right to terminate or suspend your account at our sole discretion, for reasons including but not limited to:

Breach of the Terms & Conditions.
Fraudulent activity, including but not limited to fraudulent payments or orders.
Inactivity for a prolonged period of time.
Violation of intellectual property rights, including misuse of our website content or trademarks.

If your account is terminated or suspended, you may lose access to any personal data, order history, or rewards associated with the account.

7. Privacy and Data Protection

When you register an account, we collect and process your personal data in accordance with our Privacy Policy. The personal information you provide is stored securely, and we take appropriate measures to protect it from unauthorized access, disclosure, or alteration.

For more details on how we handle your personal data, please refer to our Privacy Policy.

8. Updating Your Account Information

You are responsible for keeping your account information, including your name, address, email, and payment details, accurate and up-to-date. You can update your account information at any time by logging into your account and editing your details.

If you encounter any issues updating your account information, please contact us at prestoncycles@gmail.com.

9. Deleting Your Account

If you wish to delete your account, please contact us at prestoncycles@gmail.com. We will process your request as soon as possible, but please note that deleting your account will result in the loss of all order history, saved payment methods, and other data associated with your account.

Once your account is deleted, you will need to create a new account to use our services again.

10. Changes to the Account Registration Policy

Preston Cycles reserves the right to modify or update this Account Registration Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the page. We recommend that you review this policy periodically to stay informed of any updates.

11. Contact Us

If you have any questions or concerns regarding this Account Registration Policy or need assistance with your account, please contact us at:

Email: prestoncycles@gmail.com
Phone: +44 1772 379200
Mailing Address:
Preston Cycles
31/32 Water Lane
Ashton-on-Ribble
Preston PR2 2NL
United Kingdom