Terms & Conditions of Sale

Preston Cycles - Terms & Conditions of Sale

These Terms and Conditions of Sale ("Terms") govern the sale of goods and services by Preston Cycles ("we", "us", "our") to the customer ("you", "your"). By placing an order with us, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. General Information

Preston Cycles
31/32 Water Lane, Ashton-on-Ribble, Preston PR2 2NL, United Kingdom
Phone: +44 1772 379200
Email: prestoncycles@gmail.com
Company Registration Number: [Insert Registration Number]
VAT Registration Number: [Insert VAT Number]

2. Order Process

2.1. Placing an Order

When you place an order through our website, you are making an offer to purchase products under the Terms outlined herein. Your order will be subject to our acceptance, and we reserve the right to refuse or cancel your order for any reason, including but not limited to:

  • Product availability

  • Errors in the pricing or description of the product

  • Fraudulent or suspicious activities

Once we accept your order, you will receive an order confirmation via email, which will include the details of your purchase.

2.2. Order Confirmation

After your order is placed, we will send you an order confirmation email acknowledging receipt of your order. Please note that this does not constitute acceptance of your order. A binding contract between us is only formed once we process and dispatch your order.

3. Product Availability

We make every effort to ensure that the products listed on our website are in stock and available for sale. However, product availability is subject to change, and we cannot guarantee that every item will be in stock at the time of your order. If an item is out of stock, we will inform you as soon as possible and provide you with alternatives or offer a full refund.

4. Prices and Payment

4.1. Prices

All prices listed on our website are in GBP (£) and include VAT, unless otherwise specified. Prices do not include shipping costs, which will be calculated at checkout.

4.2. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

By providing your payment information, you authorize us to charge your payment method for the total order amount (including applicable taxes and shipping fees).

4.3. Pricing Errors

While we take reasonable steps to ensure that the prices listed on our website are accurate, errors can occur. In the event of a pricing error, we will contact you to confirm the correct price before proceeding with your order. If we cannot reach you, we reserve the right to cancel the order and refund the payment.

5. Shipping and Delivery

5.1. Shipping Policy

We currently ship only within the United Kingdom. All orders will be processed within 1-2 business days from receipt of payment.

  • Free Shipping: We offer free standard shipping on all orders.

  • Delivery Time: Delivery typically takes 4 to 10 business days after dispatch, depending on your location.

5.2. Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email along with tracking information (if applicable). Please note that delivery times are estimates and may be affected by external factors such as weather, holidays, or shipping carrier delays.

5.3. Delivery Issues

If your order does not arrive within the expected time frame, please contact us, and we will assist you in resolving the issue. We are not responsible for delays caused by third-party shipping carriers, but we will do our best to ensure your order reaches you promptly.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you wish to return an item, we offer a 30-day free return policy. To be eligible for a return, the item must be:

  • Unused and in original packaging.

  • Returned within 30 days from the date of receipt.

6.1. How to Return an Item

To initiate a return, please contact us at prestoncycles@gmail.com with your order number and the reason for the return. We will provide you with a return shipping label and instructions.

6.2. Refunds

Once your return is received and processed, we will issue a refund to your original payment method. Please note that refunds typically take 7-10 business days to appear in your account, depending on your payment provider.

6.3. Non-Returnable Items

Some items are non-returnable, including but not limited to:

  • Customized products

  • Perishable items

  • Gift cards

6.4. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at prestoncycles@gmail.com. We will assist you in arranging for a replacement or refund, depending on the circumstances.

7. Warranty

Products sold by Preston Cycles may come with a manufacturer’s warranty. The specific terms and conditions of the warranty will vary depending on the manufacturer and the product. For more information, please check the product’s warranty policy or contact us for details.

8. Limitation of Liability

To the fullest extent permitted by law, Preston Cycles shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our products, including but not limited to:

  • Loss of profit

  • Loss of data

  • Property damage

Our total liability, whether in contract, tort (including negligence), or otherwise, will be limited to the amount paid for the product(s) in question.

9. Privacy and Data Protection

We are committed to protecting your privacy. By placing an order, you consent to the collection, processing, and use of your personal data as outlined in our Privacy Policy.

10. Changes to These Terms and Conditions

Preston Cycles reserves the right to amend or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Please review these Terms regularly to stay informed of any updates.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Contact Us

If you have any questions about these Terms and Conditions or your order, please contact us at:

  • Email: prestoncycles@gmail.com

  • Phone: +44 1772 379200

  • Mailing Address:
    Preston Cycles
    31/32 Water Lane
    Ashton-on-Ribble
    Preston PR2 2NL
    United Kingdom